1.CSS Credit Solutions Services (Pty) Limited
3.4
The CSS Group has the capability of offering opportunities beyond a collections / recoveries operation into the fields of training, IT systems, call centre service offerings, business process outsourcing, document management and legal process. Key to the success of the CSS Group is its ability to offer solutions ahead of its time. Our call centre capabilities supported by our effective document management process, legal capabilities, training expertise and software capability, ensures that we can develop tailor made solutions from start to finish for our clients.
CSS has been involved in financial recoveries and call centre solutions for the past 24 years and has developed business processes to ensure maximum effectiveness, handling financial recoveries and tailor-made solutions on a large scale, utilising the benefits of both a call centre and law firm, with the support of innovative and bespoke in-house technological solutions.
Services:
Quality recoveries
Training
Technological innovation
Legal services
Address:132 Jan Smuts Avenue Rosebank
Johannesburg2196
Phone:+27 11 543 9000
Email:info@brooksluyt.co.za
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2.Benny RECRUITMENT AND TRAINING
Benny Recruitment and Training (Pty) Ltd is the best recruitment solutions partner providing expert recruitment services. Established in 2013, Benny Recruitment and Training offers call centre training courses which include comprehensive inbound and outbound training.
We have placed professionals in some of the most prestigious roles with leading companies across all industry disciplines successfully. This places Benny Recruitment and Training (Pty) Ltd as a choice service provider for a range of call centre related services for both clients and job seekers.
With branches in Johannesburg and Pretoria, we confidently provide the best call centre training and after recruiting and training agents we set up interviews especially in the areas of call centre, promotions, customer service and telesales.
Services:
Call Centre Recruitment
Call Centre Training
Sales Consultant Training and Recruitment
Promotional Activities
Inbound and Outbound Marketing
Address:99 Albertina Sisulu and Kruis Street
North State Building 2nd Floor and Office 202
Johannesburg CBD
Phone:010 023 1575
Email:info@bennyrecruitment.co.za
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3.Rainbow job placement center
We are a highly successful privately owned Irish Company.
We at Rainbow believe in giving the very highest of service both to our clients and our candidates, offering that personal touch and in depth experience amounting to 20 years of recruitment services nationally and internationally, with continuous backup support.
We pride ourselves on our consistently high service and practices, and our aim is your aim; to place people professionally, effectively and with minimal fuss.
Services:
English speaking Europeans and South Africans who
Already hold EU passports, and are
Experienced candidates from all areas of industry and business
Construction
Hospitality Staff of all levels
Engineering
Office / Administration Staff
Travel & Tourism
Sales & Marketing
Accounting / Finance
Legal
Executive / Management
Retail
Rainbow Recruitment will be able to:
Brief you on their experience to date
Arrange telephone interviews
Assist with all travel arrangements
Decrease your wage bill as international candidates often seek a more flexible salary
Address:49 kruis st. Johannesburg 2000 South Africa
Phone:+353 22 20560
Email:mary@rainbowrecruitment.com
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4.iContact BPO
specialist experience in the banking/financial services, insurance and medical, retail, telcos and hospitality sectors, both domestically and internationally.
We build our solutions around our client’s bespoke needs, delivering a professional service solution premised in our partnership approach to all that we do for our clients.
As part of the Alefbet Holdings Group, a Global Business Services powerhouse which employs 1200 full time employees across its various BPO businesses, we bring a professional and proven pedigree in the sectors we serve.
As a high-performance team, iContact brings cost-effective, quality solutions backed by leading edge technology and human engagements. Our ultimate goal is to deliver the very best in customer experience and first-time query resolution. Our clients can look forward to a proactive and innovative BPO partner in iContact, where exceptional customer service, innovation and perpetual improvement are entrenched philosophies.
Services:
Inbound & Outbound Customer Service
Customer Retention & Loyalty Management
Cross Selling & Up Selling
Back-Office Fulfilment
Win Back Programmes & Surveys
List Building & Lead Generation
Address:257 Beyers Naude Drive, Cresta, Johannesburg, 2195
Phone:+27 11 019 0290
Email: info@icontactbpo.co.za
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5.JT Call Centre Solutions
Founded in 2000 by financial and legal professional Chris Terblanche and human resources specialist Unali Nunes, JT has earned its place as a leading contact centre in South Africa and the number one choice for affinity-based campaigns.
If a task, campaign or intervention can be done by a person on a phone, we can do it
Services:
POPI compliance services
Customer experience surveys
Reinstatement of lapsed business
Helpdesk services
Cross-selling & product upgrades
Customer administration services
Inbound Call Centre Services
Outbound Call Centre Services
Address:First Floor, Building 8, Fancourt Business Park, Felstead Road (corner Northumberland Ave), Northriding, Johannesburg, 2162
Phone:+27 11 475 1279
Email:unali@joshuagroup.co.za
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6.CareCall Retail & Distribution Services
AT CARECALL WE OFFER CUSTOMISED CALL CENTER SOLUTIONS FOR ALL YOUR COMPANY’S COMMUNICATIONS NEEDS. A DEDICATED TEAM, BACKED BY REGULAR TRAINING AND STATE OF THE ART TECHNOLOGY, IS READY TO ADD TO YOUR BOTTOM LINE!
CareCall delivers In and Outbound call center solutions such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands.
Services:
Call Answering
Telesales
Customer Care
RSVP Management
Telemarketing
Incident Management
Address:Building 1, Midrand Business Park
563 Old Pretoria Main Road,Midrand, Gauteng, Johannesburg
Phone:087 7000 979
Email: info@callcentre.co.za
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7.Firstassist PTY Ltd
Firstassist is a best practice incident logistics connect center .
Established in 2002as an accident manager service provider ,it has since expanded its offering yo include the full complement of assistance product.
Services:
Call center
Emergency Roadside Assistance
Accident Towing
Breakdown Towing
Heavy Duty Towing & Recovery
Emergency Home Assistance
Emergency Medical Assistance
Address:121 10th Road,Kew, Gauteng, Johannesburg
South Africa, 2090.
Phone:+27 (0) 10 590 0999
Email: info@first4u.co.za
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8.I-Talk
ITalk is a Contact Specialist Company.We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance.ITalk is committed to delivering solutions that make our clients more profitable and successful at their core businesses. At ITalk, we offer a wide range of services that fit different business requirements from a contact centre perspective. We’re here to guide, advise, manage your requirements using our skilled expertise, backed by years of experience.We specialise in simplifying complex issues and creating communications solutions that drive business. Through working closely with you we provide customised recommendations to make your business more competitive, efficient and cost effective. This is our priority.If you are seeking a long term partner, you have something in common with ITalk. We believe it is these long term relationships which creates the greatest value for our customers.
Services:
Call recording solutions
Workforce management solutions
Contact centre training
Telephony & CRM system
Strategy & operational Consulting
Address:104 Bordeaux Drive, 3rd Floor, Randhill Building, Randburg, Johannesburg
Phone:011 781 1197/96 011 781 3968 011 781 0895/86Fax: +27 86 524 7895 Email:enquiries@i-talk.co.za
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9.Blue Call Holdings
Blue Call Holdings is a multi-disciplinary company involved in a broad range of business activities which fall into three major categories, namely; international trade and investment; market linkages for SMMEs, SMME funding facilitation and support services.
We provide services in innovative enterprise and supplier development solutions, mentorship, monitoring and evaluation, business strategy, business planning, business government grant mobilisation and business linkages. We also have the competence and tools in globalization of supply chains, international and
regional trade in goods and services as well as the international investment and trade. We can deal with the legal concepts of the various types of contracts in international and local trade, as well as legal knowledge for negotiating trade and related contractual issues. We have the necessary competences for analysing complex business situations.
Services:
Business Strategy;
Supplier and Enterprise
Development Programmes;
International trade and investments;
Monitoring and Evaluation;
Programme and Project Management;
Programme Performance Reviews and Analysis;
Financial Modelling.
Address:35 silment rd,doornfontein , Johannesburg 2028, South Africa
Phone:+27110425182
Email:http://bluecall.co.za
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10.KSS Cellular
KSS Cellular is an innovative direct marketing and account management company providing a range of products to the South African market.
Our complete suite of inbound and outbound call center solutions will help improve your customer’s experience, build your brand, streamline operations and cut your operating costs.
Through proactive campaign management, talented, well-trained call center staff, leading edge technology and robust reporting, we’re dedicated to helping you add value to your customer relationships.
We understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful
Services:
Outbound
Inbound
Quality Assurance
Logistics
Address:1st Floor, 4 bond St .ferndale, Johannesburg,2194, South Africa
Phone:+27873546230
Email:info@kss-cellular.co.za
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