Top bpo companies in quezon city 2023 Updated

1.Real Time (RT) Outsourcing Services Corp. 

  RT was formed by a team of highly-skilled and well-experienced professionals who studied, worked and lived in Manila, North America, Northern Asia and the South Pacific region. The team is composed of simple and yet, dynamic individuals sharing a common objective – delivering positive results. And, the common goal – progress for all, no one left out. Common denominator is optimism, that is Real Time (RT).

Real Time (RT) Outsourcing Services Corp. is a Philippine-based Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company that delivers what you need, when you need it. RT attends to every support and service need, in Real Time. RT is an outsource mechanism for companies of all sizes, organizations and institutions belonging to various professional fields that cover Commercial, Legal and Medical industries. 

RT is ideal for any business, organization or institution that demands superior quality, cost-effectiveness, productivity, efficiency and fast Turn-Around-Time (TAT), without having to worry about holidays, sick leaves or emergency leaves.

RT provides Business Transcription, Market Research Transcription, Voicemail Transcription, Entertainment Transcription, Legal Transcription, Medical Encounter Data, Medical Transcription, Utilization Management, Data Encoding, Data Entry, Data Cleansing, Data Scraping, Proofreading, Research, Writing, Editing, Accounting Services, Translations. 

Services : 

TRANSCRIPTION

MEDICAL OFFICE SOLUTIONS

SEO/SEM, SOFTWARE & WEB ADMIN SUPPORT

Data entry 

Data cleansing 

Address : Quezon City 1126, Philippines

Email : info@realtimeoutsourcingservices.com

Website : https://realtimeoutsourcingservices.com

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2.Afni

Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.

Address : SM City Fairview 1118 – Tower 5 Quezon City, Philippines

Contact : 02-462-2300

Website: http://afnicareers.com

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3.TTEC 

As a global company, we’re always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun! We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, come on over. We love making new friends.

At TTEC, our purpose, vision, mission and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Address : ebloc 2 Tower, Geonzon St.

First Floor Cebu City, Philippines

Email : jobopportunities@ttec.com

Website : https://www.ttecjobs.com/

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4.Outsourced

Outsourced is the creation of Australian CEO & Director Mike Larcher who has over 20 years business experience and success. Mike previous built and sold a leading Multi-Award Winning Digital Agency in Australia and used Outsourced Philippines offshore staffing to deliver projects for some of the world’s leading organisations and brands, including D-Link, Yamaha, HP, Rio Tinto and ANZ Bank (just to name a few). Mike says: “Outsourced was originally created to support my digital agency in Australia, our clients demanded the highest quality, and through the success of the results of my Outsourced staff I decided to offer this fantastic service to the world.”

Outsourced is a leading Business Process Outsourcing BPO in the Philippines that provides dedicated full time remote staff and offshore staffing services to international companies of all sizes. We specialise in providing offshore staff of the highest quality who will continue to exceed your expectations ongoing. We provide both remote home-based and state-of-the-art office-based offshore staffing options. We have spared no expense to ensure your offshore staff are comfortable and able to perform their work effectively and efficiently. For office-based staff our spacious world-class open plan offices are supported by advanced network infrastructure, fast internet, follow best ISO certified IT practices, and your staff are provided with the best technology and equipment. Our support team organises monthly events and bonding experiences to ensure staff wellness and happiness and to assist with our high staff retention rate. We are “Your Outsourced team in the Philippines“.

Services : 

Advanced facilities & equipment

ISO certified quality assurance

Dedicated full time remote staff

Address : 18th Floor, Citibank Square, Eastwood City, Cyber Park, Quezon City Philippines

Contact : +61 (2) 8484 0400

Email: contact@outsourced.ph

Website : https://outsourced.ph

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5.Teleperformance

Teleperformance is the agile business services partner that companies need in this digital world.

For over 40 years, Teleperformance, the global leader in customer experience management, has been connecting customers with the world’s most successful companies. Teleperformance’s Digital Integrated Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed to creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen. 

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option.

Teleperformance, a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.The Group’s +380,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. 

Services : 

CUSTOMER EXPERIENCE

BACK-OFFICE SERVICES

DIGITAL TRANSFORMATION

CAPABILITIES

Website : https://teleperformance.com/

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6.Transec

Transec is a business process outsourcing company, strategically located in one of the top business districts of Metro Manila, Philippines. We work hard to deliver outsourcing that is exclusively designed for small to medium-sized enterprises and startups, minus the cookie-cutter solutions. Throughout the years, our bespoke outsourcing services offer world-class talent and deep industry expertise to companies in need of revenue and growth transformation. Having a core team with decades of combined BPO experience in both the Philippine talent market and global best practices, we’ve become a seamless extension of many forward-thinking organizations.Our clients have come to know us for our hands on approach, passion in problem-solving and true commitment to producing meaningful results, time and time again. At Transec, finding great people, simplifying processes and maximizing performance are ingrained in our DNA.We’re proud to continuously serve a variety of companies providing our end-to-end BPO solutions in customer service, technical support, data entry and processing, administrative support, content moderation, graphic design, and many more work functions.

Address : 3103 31st Floor One Corporate CentreMeralco Ave. Ortigas, Pasig City,Metro Manila, Philippines 1600

Contact : +63286327864

Email : info@transecbpo.com

Website : https://transecbpo.com/

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7.Sapient Global services 

Built on 30 years of contact center experience, Sapient Global Solutions is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets.Many companies strive to create an established culture that is fulfilling and purposeful. At Sapient, we do our best to identify what our core values are and we permeate that into our culture and values in our daily practice and work environment.Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team.

We believe the right person can make a real difference.Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.

Address : 4th Level, Lemon Square Building, Munoz, Quezon City, Philippines

Email : info@sapientbpo.net

Website : https://sapientbpo.net/

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8.Premier BPO LLC

Premier BPO LLC is a private, US enterprise that creates a synergy between personalized solutions, technology, and customer needs for exemplar Customer Service. Established in 2003, we strive to deliver end-to-end Business Process Outsourcing services to generate higher profits, reduce overall costs, and enhance Customer Satisfaction and loyalty. Headquartered in Clarksville, Tennessee, our workforce consists of multi-location establishments. Collaborating with notable names among the Fortune 500, our cadre of BPO veterans possess a collective experience of over a hundred years.Despite the global impact of Covid-19 Premier BPO pertinently migrated 85% of operations to the cloud, enabling Work from Home even before the lockdown. Empowered by our affiliate company dinCloud’s hosted workspaces and data redundancy capabilities, we continued operations for all our clients in a closely monitored, cyber-secure, remote environment. We also reduced attrition rates and absenteeism during the pandemic while extensively training our team members for module expertise.

Services : 

Back office services

Customer care services

IT services

Medical billing

Software support

Address : 1990 Madison Street, Suite 105 PO Box 3907

Clarksville, TN 37043

Contact : (931) 551-8888

Website : https://www.premierbpo.com

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9.PeoplePartners BPO Inc. 

PeoplePartners BPO Inc. is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by our core values, with passion, accountability, and resourcefulness at its core, we are fully committed to enabling our clients achieve streamlined growth and increased bottom-lines. Thus, our main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.

Services : 

Trust Account Management

Sales Support

Executive Assistance

Accounting

Bookkeeping

Data entry

Data processing

Student Support Services

Recruitment Process Outsourcing 

Address : Unit 8A IBM Plaza

Eastwood, Bagumbayan

Quezon City, Philippines 1110

Contact :  (02) 491-7381

Website : https://peoplepartnersbpo.com/

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10.Metacom

Metacom is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Metacom is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.Metacom is a growing Business Process Outsourcing Company in the heart of Ortigas which success is driven by its people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities.

Address : State Centre II, Unit 708, Building Ortigas Ave, Mandaluyong, Metro Manila

Email : careers@metacombpo.com

Website : https://metacombpo.com/

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