Discover the latest rankings and updates on the Top 10 Call Center Companies in Philippines 2024. Find reliable outsourcing partners with exceptional customer service and performance metrics.
Top 10 Call Center Companies in Philippines 2024
- Magellan Solutions
Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. The company has 17 years of experience in providing best-in-class outsourced solutions to SMEs and as well as large global enterprises, which now include a Fortune 50 Telco Company.
Service
24 7 Answering Service
Omnichannel Contact Center
Customer Support Outsourcing
Multilingual Call Center Services
Lead Generation Services
Cold calling Services
Staff Leasing
Back Office Services
Interactive Voice Response System
Contact no:+61 1800 247 724
Address:PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552
Website:https://www.magellan-solutions.com
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- One Contact Center
One Contact Center is a minority owned Contact Center / BPO Company trusted by leading brands in providing Customer Service, Sales and Recruitment Process Outsourcing. Supported with award-winning Innovation and Technology in Training and Agent Performance Development, we empower women and diversified workforce to create breakthrough outcomes in customer experience throughout customer’s Life-Cycles that improve Customer Happiness, Brand Loyalty and Retention while reducing your overall costs.
Service
Customer Growth
Customer Service
Enabling Platforms
Contact no:632-661-3914, 632-661-3899
Address:Antel Global Corporate Center, Dona Julia Vergas Avenue, Ortigas Center, Pasig, 1605 Metro Manila
Website:https://www.onecontactcenter.com
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- Open Access BPO
Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions.
What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.
Service
Content Moderation
Customer Experience
Back Office Support
Contact no:+1.888.888.1519
Address:8/F 6780 Ayala Avenue, Makati City, Philippines 1226
Website:https://www.openaccessbpo.com
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- Fusion
At Fusion BPO Services, we do things differently; we do things passionately and with fervor. We believe that the BPO industry is not exclusively about “outsourcing”. However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends.
Service
Voice Process
Non-Voice Process
Live Chat Support
Order Taking Services
Answering Services
Collection Services
Automation Solutions
Quality Assurance
Work-at-Home Solutions
Contact no:+1(866) 581-0038
Address:601 & 602 Orient Square Bldg.
Emerald Avenue,
Ortigas Center,
Pasig City, Metro Manila
Philippines
Website:https://www.fusionbposervices.com
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- TDCX
TDCX is an Award-Winning Digital Economy Enabler.
TDCX was founded in 1995 to provide outsourcing services to diverse industries.
Service
Customer Service
E-Commerce
Tech Support
Trust & Safety
Inside Sales
Contact no:+63 2 8862 9500
Address:21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
Website:https://www.tdcx.com
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- Acquire BPO
Acquire BPO was established in 2005 as a captive environment by two entrepreneurs, in response to the lack of offshoring providers with a high quality solution. The company has since evolved into a full-scale outsourced contact center and BPO enjoying exponential growth year on year. Today, our company employs 8,500+ experienced professionals and operates from 15 state-of-the-art locations in the United States, the Dominican Republic, the Philippines and Australia. We serve a wide range of industries including Telecommunications, Banking & Financial Services, Insurance, Media, Education and Retail.
Service
Contact Center
Back Office
Automation & AI
Contact no:+63 2 8 667 6895
Address:Level 37 Robinsons Cyberscape Beta Topaz and Ruby Roads, Ortigas Center Pasig City, Philippines 1600
Website:https://acquirebpo.com
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- NEAC Medical Exams Center
NEAC Medical Exams Application Center Inc. as the pioneer in its field provides specialized services to professionals, from anywhere in the world, with regard to licensure procedures in selected countries. NEAC ensures that medical professionals are provided professional application preparation services for every aspect of obtaining, renewing and endorsing a license countries such as but not limited to: USA, Canada, UK, Australia, Ireland, United Arab Emirates, Qatar, Oman, Saudi etc. with the exams such as NCLEX, HAAD, DHA, HAAD etc. NEAC is also the Authorized Agent of American Academy of Professional Coders and assists applicants with ‘U.S. Medical Coder Certification’ process. NEAC also serves in creating centralization to the diverse and various applications for foreign professionals to apply; in this way NEAC bridges the gap between the foreign professionals and the government offices and evaluation companies.
Service
NCLEX® RN/PN U.S.A. Exam Assistance
DOH ABU DHABI (HAAD) Exam Assistance
DHA (DUBAI) Exam Assistance
SCFHS (SAUDI ARABIA) Exam Assistance
Contact no:+63 (02) 3485-0853, +63 (02) 7905-5180
Address:St. Thomas Square 2nd Flr. 1150 Espana Blvd. Cor. P. Campa Sampaloc, Manila 1008 Philippines.
Website:https://medexamcenter.com
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- BPO Services Association (BSA)
The BPO Services Association (BSA) was formed in 2006 as a private-sector led organization to aggregate the collective interests of select Call Centers within the National Capital Region, Philippines. In 2009, as its scope was expanded to cover Business Process Outsourcing (BPO) Providers across the Philippines and welcomed all categories including Call Centers, Contact Centers, Transcription, KPO, DPO, LPO, Application Development and Maintenance, Animation, Graphics and Web, Engineering and CAD, and their smaller groupings, the Organization was renamed BSA/U to recognize the Unification. The ring in our logo represents this unification and the coming together of Customers, Overseas Partners, BPO Providers, and Government who are further linked in multually beneficial relationships fostered by BSA/U.
Service
Member Relations
Business Matching
Consulting
Investor Relations
Contact no:+632 840-1918 ext 801
Address:Makati Corporate Office:
28th Floor Cityland Pasong Tamo Tower U2807
2210 Chino Roces Avenue
Makati City 1200 Philippines
Website:https://www.bsau.org
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- Sourcefit
Sourcefit was founded in November 2006 for the purpose of undertaking development of mobile-phone related applications. As its capacity grew in 2007, the company was approached by a Fortune 500 telecom industry partner to provide process consulting and content moderation services on an outsourced basis. In 2008, Sourcefit again expanded and began offering services to industries beyond the telecom sector.
We currently offer BPO services to wide range of companies in the IT, Direct Marketing, Banking, Hospitality, Retail, Telecom and Advertising industries and we occupy offices in the the CyberOne Building in the Eastwood Cyberpark in greater Manila.
Service
Staff Leasing
Project-Based & Output-Based
Captive Services
Small Business Packs
Delivery Model Comparison
Contact no:+63 2 84702484
Address:21st Floor, CyberOne Bldg,
Eastwood Cyberpark,
1110 Bagumbayan, Quezon City
Metro Manila, Philippines
Website:https://www.sourcefit.com
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- Sterling Global Call Center, Inc.
Sterling Global Call Center is a manifestation of 17 years in leveraging the abilities of our employees and investing in them so that they can be the best that they can be. Our people are an integral part of our company’s culture and at the same time, share our vision and ideals.
Service
Customer Care
Logistics & Delivery Service
Sales Lead Generation
Event Management
Payroll Administration
Technical Support
Disaster Recovery
Service Desk
Contact no:+1-609-456-5625
Address:15/F Raffles Corporate Center, F. Ortigas Jr Rd,
Ortigas Center, Pasig City, Philippines 1600
Website:https://sterlingglobal.com
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