Meeting or surpassing customer expectations through the provision of goods and services that adhere to predetermined criteria and standards is referred to as quality. It emphasizes things like performance, durability, dependability, and feature set of the product. Total Quality Management (TQM), on the other hand, is a comprehensive approach that places a strong emphasis on customer satisfaction, ongoing improvement, and employee participation in quality enhancement initiatives. To promote a culture of quality excellence, Total Quality Management (TQM) incorporates quality principles into all facets of an organization's operations.
"Tetrahedron stands out as the best TQM consultant in India, leveraging its expertise to drive continuous improvement and ensure customer satisfaction through comprehensive quality management solutions."
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