Teleperformance in India, established in 2001, has evolved from a leading provider of outsourced omnichannel customer experience to providing digital integrated business services and transformation solutions.

We are focused on developing transformation strategies that enrich customer experience, improve efficiency, reduce costs of support, and explore new opportunities for businesses.

Teleperformance in India offers pioneering CX services supported with Analytics, Technology, Artificial Intelligence and RPA (Robotics Process Automation) that enable hybrid Omnichannel Customer Engagement, Business Process Optimization and Digital Transformation.

We are one of the frontrunners in expanding the BPO industry across non-metro cities in India to leverage the vast demographic dividend of leading smart cities and reducing cost of support via the Indian Non-Metro Solution, pioneered and championed by Teleperformance.