Customers should contact the customer care team within 72 hours of delivery if they get the wrong products somehow or if the order is damaged during shipment and delivery. A cancellation policy is also in place, allowing the buyers to cancel the order if the load is yet to be done. Otherwise, it can not be done. All products may not be eligible for the return policy, so you will need to read the return policy to check if your item is suitable or not; then, you can connect with the team to get the necessary assistance.