ITIL is best practice in IT Service Management, acknowledged as the most widely accepted approach to IT service management in the world. Innate Labs provides a comprehensive, consistent and coherent set of "best practices" focused on the management of IT service processes while promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. The ITIL certification workshop is designed for IT Managers, IT Support Staff, IT Consultants, Key Business Users, and IT Developers. Innate Labs has a proven track record of 100% success rate till date and has successful conducted ITIL Training in Ahmedabad, Vadodara, Surat, Mumbai, Bangalore, Pune, Hyderabad, Delhi as well as International locations including UAE, Saudi Arabia, Singapore, UK, Australia, United States as well as Switzerland. All candidates who have gone through the certification training have cleared the exam and have been awarded with the ITIL 2011 Certificate from Axelos - UK.