{"id":28335,"date":"2024-02-01T07:34:17","date_gmt":"2024-02-01T02:04:17","guid":{"rendered":"https:\/\/digitalmarketingdeal.com\/blog\/?p=28335"},"modified":"2024-02-01T20:42:23","modified_gmt":"2024-02-01T15:12:23","slug":"call-center-companies-in-philippines","status":"publish","type":"post","link":"https:\/\/digitalmarketingdeal.com\/blog\/call-center-companies-in-philippines\/","title":{"rendered":"Top 10 Call Center Companies in Philippines 2024 – Ranking & Update"},"content":{"rendered":"

Discover the latest rankings and updates on the Top 10 Call Center Companies in Philippines 2024. Find reliable outsourcing partners with exceptional customer service and performance metrics.<\/span><\/p>\n

Top 10 Call Center Companies in Philippines 2024<\/span><\/strong><\/h1>\n
    \n
  1. Magellan Solutions<\/b><\/span><\/li>\n<\/ol>\n

    \"\"<\/p>\n

    Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. The company has 17 years of experience in providing best-in-class outsourced solutions to SMEs and as well as large global enterprises, which now include a <\/span>Fortune 50 Telco Company<\/span><\/i>.<\/span><\/span><\/p>\n

    Service<\/span><\/p>\n

    24 7 Answering Service<\/span><\/p>\n

    Omnichannel Contact Center<\/span><\/p>\n

    Customer Support Outsourcing<\/span><\/p>\n

    Multilingual Call Center Services<\/span><\/p>\n

    Lead Generation Services<\/span><\/p>\n

    Cold calling Services<\/span><\/p>\n

    Staff Leasing<\/span><\/p>\n

    Back Office Services<\/span><\/p>\n

    Interactive Voice Response System<\/span><\/p>\n

    Contact no:+61 1800 247 724<\/span><\/p>\n

    Address:PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552<\/span><\/p>\n

    Website:https:\/\/www.magellan-solutions.com<\/a><\/span><\/span><\/strong><\/p>\n

    For more: Advertising Companies in Philippines<\/a>\u00a0<\/strong><\/p>\n

      \n
    1. One Contact Center<\/b><\/span><\/li>\n<\/ol>\n

      \"\"<\/p>\n

      One Contact Center is a minority owned Contact Center \/ BPO Company trusted by leading brands in providing Customer Service, Sales and Recruitment Process Outsourcing. Supported with award-winning Innovation and Technology in Training and Agent Performance Development, we empower women and diversified workforce to create breakthrough outcomes in customer experience throughout customer\u2019s Life-Cycles that improve Customer Happiness, Brand Loyalty and Retention while reducing your overall costs.<\/span><\/p>\n

      Service<\/span><\/p>\n

      Customer Growth<\/span><\/p>\n

      Customer Service<\/span><\/p>\n

      Enabling Platforms<\/span><\/p>\n

      Contact no:632-661-3914, 632-661-3899<\/span><\/p>\n

      Address:Antel Global Corporate Center, Dona Julia Vergas Avenue, Ortigas Center, Pasig, 1605 Metro Manila<\/span><\/p>\n

      Website:https:\/\/www.onecontactcenter.com<\/a><\/span><\/span><\/strong><\/p>\n

      For more: Fmcg Companies in the Philippines\u00a0<\/a><\/strong><\/p>\n

        \n
      1. Open Access BPO<\/b><\/span><\/li>\n<\/ol>\n

        \"\"<\/p>\n

        Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions.<\/span><\/p>\n

        What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.<\/span><\/p>\n

        Service<\/span><\/p>\n

        Content Moderation<\/span><\/p>\n

        Customer Experience<\/span><\/p>\n

        Back Office Support<\/span><\/p>\n

        Contact no:+1.888.888.1519<\/span><\/p>\n

        Address:8\/F 6780 Ayala Avenue, Makati City, Philippines 1226<\/span><\/p>\n

        Website:https:\/\/www.openaccessbpo.com<\/a><\/span><\/span><\/strong><\/p>\n

        For more: Electrical companies in Philippines<\/a><\/strong><\/p>\n

          \n
        1. Fusion<\/b><\/span><\/li>\n<\/ol>\n

          \"\"<\/p>\n

          At Fusion BPO Services, we do things differently; we do things passionately and with fervor. We believe that the BPO industry is not exclusively about “outsourcing”. However, it represents a continual process of growing one\u2019s business by acquiring new customers, retaining old customers and providing service excellence \u2013 a winning formula which pays rich dividends.<\/span><\/p>\n

          Service<\/span><\/p>\n

          Voice Process<\/span><\/p>\n

          Non-Voice Process<\/span><\/p>\n

          Live Chat Support<\/span><\/p>\n

          Order Taking Services<\/span><\/p>\n

          Answering Services<\/span><\/p>\n

          Collection Services<\/span><\/p>\n

          Automation Solutions<\/span><\/p>\n

          Quality Assurance<\/span><\/p>\n

          Work-at-Home Solutions<\/span><\/p>\n

          Contact no:+1(866) 581-0038<\/span><\/p>\n

          Address:601 & 602 Orient Square Bldg.<\/span><\/p>\n

          Emerald Avenue,<\/span><\/p>\n

          Ortigas Center,<\/span><\/p>\n

          Pasig City, Metro Manila<\/span><\/p>\n

          Philippines<\/span><\/p>\n

          Website:https:\/\/www.fusionbposervices.com<\/a><\/span><\/span><\/strong><\/p>\n

          For more: Delivery Companies in Philippines<\/a><\/strong><\/p>\n

            \n
          1. TDCX<\/b><\/span><\/li>\n<\/ol>\n

            \"\"<\/p>\n

            TDCX is an Award-Winning Digital Economy Enabler.<\/span><\/p>\n

            TDCX was founded in 1995 to provide outsourcing services to diverse industries.<\/span><\/p>\n

            Service<\/span><\/p>\n

            Customer Service<\/span><\/p>\n

            E-Commerce<\/span><\/p>\n

            Tech Support<\/span><\/p>\n

            Trust & Safety<\/span><\/p>\n

            Inside Sales<\/span><\/p>\n

            Contact no:+63 2 8862 9500<\/span><\/p>\n

            Address:21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605<\/span><\/p>\n

            Website:https:\/\/www.tdcx.com<\/a><\/span><\/span><\/strong><\/p>\n

            For more: Cosmetics companies in Philippines<\/a><\/strong><\/p>\n

              \n
            1. Acquire BPO<\/b><\/span><\/li>\n<\/ol>\n

              \"\"<\/p>\n

              Acquire BPO was established in 2005 as a captive environment by two entrepreneurs, in response to the lack of offshoring providers with a high quality solution. The company has since evolved into a full-scale outsourced contact center and BPO enjoying exponential growth year on year. Today, our company employs 8,500+ experienced professionals and operates from 15 state-of-the-art locations in the United States, the Dominican Republic, the Philippines and Australia. We serve a wide range of industries including Telecommunications, Banking & Financial Services, Insurance, Media, Education and Retail.\u00a0<\/span><\/p>\n

              Service<\/span><\/p>\n

              Contact Center<\/span><\/p>\n

              Back Office<\/span><\/p>\n

              Automation & AI<\/span><\/p>\n

              Contact no:+63 2 8 667 6895<\/span><\/p>\n

              Address:Level 37 Robinsons Cyberscape Beta Topaz and Ruby Roads, Ortigas Center Pasig City, Philippines 1600<\/span><\/p>\n

              Website:https:\/\/acquirebpo.com<\/a><\/span><\/span><\/strong><\/p>\n

              For more: Stock companies in Philippines<\/a><\/strong><\/p>\n

                \n
              1. NEAC Medical Exams Center<\/b><\/span><\/li>\n<\/ol>\n

                \"\"<\/p>\n

                NEAC Medical Exams Application Center Inc. as the pioneer in its field provides specialized services to professionals, from anywhere in the world, with regard to licensure procedures in selected countries. NEAC ensures that medical professionals are provided professional application preparation services for every aspect of obtaining, renewing and endorsing a license countries such as but not limited to: USA, Canada, UK, Australia, Ireland, United Arab Emirates, Qatar, Oman, Saudi etc. with the exams such as NCLEX, HAAD, DHA, HAAD etc. NEAC is also the Authorized Agent of American Academy of Professional Coders and assists applicants with \u2018U.S. Medical Coder Certification\u2019 process. NEAC also serves in creating centralization to the diverse and various applications for foreign professionals to apply; in this way NEAC bridges the gap between the foreign professionals and the government offices and evaluation companies.<\/span><\/p>\n

                Service<\/span><\/p>\n

                NCLEX\u00ae RN\/PN U.S.A. Exam Assistance<\/span><\/p>\n

                DOH ABU DHABI (HAAD) Exam Assistance<\/span><\/p>\n

                DHA (DUBAI) Exam Assistance<\/span><\/p>\n

                SCFHS (SAUDI ARABIA) Exam Assistance<\/span><\/p>\n

                Contact no:+63 (02) 3485-0853, +63 (02) 7905-5180<\/span><\/p>\n

                Address:St. Thomas Square 2nd Flr. 1150 Espana Blvd. Cor. P. Campa Sampaloc, Manila 1008 Philippines.<\/span><\/p>\n

                Website:https:\/\/medexamcenter.com<\/a><\/span><\/span><\/strong><\/p>\n

                For more: Packaging companies in Philippines<\/a><\/strong><\/p>\n

                  \n
                1. BPO Services Association (BSA)<\/b><\/span><\/li>\n<\/ol>\n

                  The BPO Services Association (BSA) was formed in 2006 as a private-sector led organization to aggregate the collective interests of select Call Centers within the National Capital Region, Philippines. In 2009, as its scope was expanded to cover Business Process Outsourcing (BPO) Providers across the Philippines and welcomed all categories including Call Centers, Contact Centers, Transcription, KPO, DPO, LPO, Application Development and Maintenance, Animation, Graphics and Web, Engineering and CAD, and their smaller groupings, the Organization was renamed BSA\/U to recognize the Unification. The ring in our logo represents this unification and the coming together of Customers, Overseas Partners, BPO Providers, and Government who are further linked in multually beneficial relationships fostered by BSA\/U.<\/span><\/p>\n

                  Service<\/span><\/p>\n

                  Member Relations<\/span><\/p>\n

                  Business Matching<\/span><\/p>\n

                  Consulting<\/span><\/p>\n

                  Investor Relations<\/span><\/p>\n

                  Contact no:+632 840-1918 ext 801<\/span><\/p>\n

                  Address:Makati Corporate Office:<\/span><\/p>\n

                  28th Floor Cityland Pasong Tamo Tower U2807<\/span><\/p>\n

                  2210 Chino Roces Avenue<\/span><\/p>\n

                  Makati City 1200 Philippines<\/span><\/p>\n

                  Website:https:\/\/www.bsau.org<\/a><\/span><\/span><\/strong><\/p>\n

                  For more: Oil and Gas companies in Philippines<\/a><\/strong><\/p>\n

                    \n
                  1. Sourcefit<\/b><\/span><\/li>\n<\/ol>\n

                    Sourcefit was founded in November 2006 for the purpose of undertaking development of mobile-phone related applications. As its capacity grew in 2007, the company was approached by a Fortune 500 telecom industry partner to provide process consulting and content moderation services on an outsourced basis. In 2008, Sourcefit again expanded and began offering services to industries beyond the telecom sector.<\/span><\/p>\n

                    We currently offer BPO services to wide range of companies in the IT, Direct Marketing, Banking, Hospitality, Retail, Telecom and Advertising industries and we occupy offices in the the CyberOne Building in the Eastwood Cyberpark in greater Manila.<\/span><\/p>\n

                    Service<\/span><\/p>\n

                    Staff Leasing<\/span><\/p>\n

                    Project-Based & Output-Based<\/span><\/p>\n

                    Captive Services<\/span><\/p>\n

                    Small Business Packs<\/span><\/p>\n

                    Delivery Model Comparison<\/span><\/p>\n

                    Contact no:+63 2 84702484<\/span><\/p>\n

                    Address:21st Floor, CyberOne Bldg,<\/span><\/p>\n

                    Eastwood Cyberpark,<\/span><\/p>\n

                    1110 Bagumbayan, Quezon City<\/span><\/p>\n

                    Metro Manila, Philippines<\/span><\/p>\n

                    Website:https:\/\/www.sourcefit.com<\/a><\/span><\/span><\/strong><\/p>\n

                    For more: Steel Companies in Philippines<\/a><\/strong><\/p>\n

                      \n
                    1. Sterling Global Call Center, Inc.<\/b><\/span><\/li>\n<\/ol>\n

                      Sterling Global Call Center is a manifestation of 17 years in leveraging the abilities of our employees and investing in them so that they can be the best that they can be. Our people are an integral part of our company’s culture and at the same time, share our vision and ideals.<\/span><\/p>\n

                      Service<\/span><\/p>\n

                      Customer Care<\/span><\/p>\n

                      Logistics & Delivery Service<\/span><\/p>\n

                      Sales Lead Generation<\/span><\/p>\n

                      Event Management<\/span><\/p>\n

                      Payroll Administration<\/span><\/p>\n

                      Technical Support<\/span><\/p>\n

                      Disaster Recovery<\/span><\/p>\n

                      Service Desk<\/span><\/p>\n

                      Contact no:+1-609-456-5625<\/span><\/p>\n

                      Address:<\/span>15\/F Raffles Corporate Center, F. Ortigas Jr Rd,<\/span><\/span><\/p>\n

                      Ortigas Center, Pasig City, Philippines 1600<\/span><\/p>\n

                      Website:https:\/\/sterlingglobal.com<\/a><\/span><\/span><\/strong><\/p>\n

                      For more: Solar Companies in Philippines<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

                      Discover the latest rankings and updates on the Top 10 Call Center Companies in Philippines<\/p>\n","protected":false},"author":1,"featured_media":147086,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7147],"tags":[],"class_list":["post-28335","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-philippines"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/posts\/28335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/comments?post=28335"}],"version-history":[{"count":3,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/posts\/28335\/revisions"}],"predecessor-version":[{"id":156209,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/posts\/28335\/revisions\/156209"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/media\/147086"}],"wp:attachment":[{"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/media?parent=28335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/categories?post=28335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digitalmarketingdeal.com\/blog\/wp-json\/wp\/v2\/tags?post=28335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}